An INCREDIBLE Corporate Director – Spa & Wellness role in the Caribbean

Hello and hope you are well. Are you read for a new adventure?

I am really very excited to share this brilliant opportunity with you. Thanks for looking, here are the exciting bits:

  • Role:                Corporate Director – Spa and Wellness
  • Company:        A large resort holiday company with properties across the Caribbean.
  • Website:          On application
  • Location:         The Caribbean – based in Jamaica
  • Salary:             From $120,000US++ without local deductions – circa tax free.
  • Housing:          Provided or given an accommodation allowance on top of your salary
  • Car:                 Motor vehicle provided
  • Flights:            Provided to join the company
  • Benefits:          Life insurance, re-location allowance, local health insurance, pension, resort stays, lunch, partner discounts and more.
  • Full JD:            On application
  • Working:         5 day working week with an expectation of some weekends, OT and public holidays too.
  • Bonus:             Yes – circa 25% determined by financial KPI success
  • Vacation:         3 weeks per year
  • Start date:       Soon
  • Reporting to:   Corporate Director – On Property Revenue and Chief Administration Officer
  • Working:         Office based with lots of travel around the resorts
  • Working with: Chief Administrative Officer, Chief Financial Officer, General Managers, Revenue Managers, Corporate Directors and Managers

The Brilliant Role Overview

  • Accountable for overseeing company-wide Spa and Wellness operations and implementing financial planning and control that supports growth and business success. He/she develops policies, procedures, plans and programs governing brand standards whilst providing the best quality services, characterised by a congenial and secure environment for guests and team members alike.
  • Accountable for continued growth of Spa and Wellness across all locations, while implementing the necessary measures to ensure the adaptability to industry trends.
  • Ensure Wellness initiatives are implemented across all locations for both guests and staff.
  • Implement financial strategies to increase revenue generation in keeping with brand guidelines.
  • This is working within a company which is looking to expand and develop by 100% in the coming 5 years


  • Accountable for:
    • Corporate Spa Operations Manager, Corporate Spa Education Manager, Corporate Fitness Manager, Regional Spa Education Manager, Regional Spa Manager, Spa Operations Associate, Resort Spa Managers and Wellness Associates.
  • Planning:
    • Develops strategic plan for the operation of each facility (short- and long[1]term).
    • Develops annual business plan including budget (resorts and sub[1]departments), capex and staffing guides.
    • Plans, organizes and oversees the development and opening of all new facilities, as well as refurbishing projects for existing facilities.
    • Develops wellness initiatives for guests and team members in keeping with brand guidelines.
    • Develops and implements programmes geared towards Spa and Wellness awareness.
  • Staff Development:
    • Manages, coaches and implements staff training in all aspects of Spa Operations.
    • Recruits, develops and trains resort Spa Managers.
    • Conducts performance appraisals
  • Execution:
    • Provide support for the development team in designing new Spa facilities.
    • Serves as a catalyst for Sales & Marketing and all other revenue-producing departments within operations.
    • Works efficiently with Resort and Corporate Public Relations in all aspects of Spa and wellness promotions and media as required.
    • Uses creative skills in developing new treatments, services and Spa and Wellness products.
    • Recommending wellness initiatives to be incorporated in every aspect of the hotel, including rooms, in room dining and sales.
    • Working with the relevant departments to create wellness initiatives for team members.
    • Reviews all monthly reports from properties, summarizes and prioritizes action items.
    • Makes regular visits to the properties for inspections and to ensure that each Spa follows the standard operating procedures including all Environmental Health and Safety protocols, policies and procedures.
    • Establishes close business relationships with vendors in developing various product lines, training programs and other services that enhance sales.
    • Develops and updates Spa organizational chart
    • Establishes and updates job descriptions.
    • Establishes and maintains financial and administrative controls.
    • Implements and maintains safety procedures, practices and complies with local legislation.
    • Develops, maintains and assures application of departmental emergency procedures and/or safety manual.
    • Assist with promotions and sales by recommending promotions and initiatives to increase the visibility of the Spa and its services to guests.
    • Produces annual marketing plans in conjunction with hotel activities.
    • Recommend new Spa and Wellness initiatives to be pursued by the Group.

You the Perfect Candidate

  • MBA or Master’s degree preferred; Certification in relevant professional area.
  • You might be currently the Corporate Spa Manager, or Fleet Spa Manager for a cruise line firm looking after the fleet of ships. You might be Spa Director for a plethora of large resort properties shoreside. You could be a Country Spa Manager accountable for a massive portfolio. You will have managed a multi-site, multi-venue, multi-resort functions which are of high quality.
  • Experience of designing, and opening up new spa’s
  • Experience of purchasing, retail and merchandising.
  • A superb leader with a great focus on ‘Service Excellence’, plus revenue generation.
  • Your resume will SCREAM volume and revenue generation on a MASSIVE scale.
  • Your resume will show your revenue business successes in terms of financial achievements, budget accountability, number of people you manage, weblinks to the properties you focus on, P&L talents, selling strategies and much more.
  • You will be IT skilled.
  • Caribbean experience a plus.

If you think you are the perfect match for this awesome job, please PRESS APPLY to send your professional CV through to me. Thank you.

Please kindly note:

Due to the volume of applications, if you aren’t contacted within 72 hours of your submission, sadly this would infer you have been unsuccessful with your application on this occasion – Sorry. However, please review our company website to check out whether we have any other matching roles, and connect to our company on Linked In to be kept in the loop for the new opportunities – thanks. Good luck with your application!

Sending good wishes to you. Stay safe and well.

Best wishes,
Russ and the Excite Recruitment Team
+44 (0) 7 888 999 091

Upload your CV for us to review.

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